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Common Customer Questions

Answer

The moment you submit your order, we start working to get it to you as quickly as possible. But, we know - mistakes happen. In case you wish to cancel or change your order, please follow the steps below:

To Change Order

The moment you submit your order, we start working to get it to you as quickly as possible. But, we know - mistakes happen. In case you wish to cancel or change your order, please follow the steps below:

Answer

We understand how important it is to know the status and whereabouts of your order, so we've put a tracking link in your shipment confirmation email. You can also track your order from your account:

Answer

Depending on your product and pin code, we deliver between 3 to 15 days. Before you pay for your order, you will come to know the estimated date of delivery. Our courier partners include: Bluedart, Aramex and Speed Post.

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We don’t offer faster/expedited delivery. Be rest assured, we are trying our best to ensure that your order reaches you as soon as possible. Delivery Days Our delivery days are counted from the day after your order is successfully processed. Delivery days are Monday through Friday (business days, not calendar days), excluding public holidays. Delivery locations in metro cities can expect to receive the order in 3 - 4 days. Delivery locations in non-metro cities can expect to receive the order in 4 - 5 days.

Other Topics

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Based on your order size, our website pricing factors in a discount of 5%-20% depending on product and quantity. For larger orders, you may still call us to avail discounts

Answer

The moment you submit your order, we start working to get it to you as quickly as possible. But, we know - mistakes happen. In case you wish to cancel or change your order, please follow the steps below:

To Change Order

The moment you submit your order, we start working to get it to you as quickly as possible. But, we know - mistakes happen. In case you wish to cancel or change your order, please follow the steps below:

Answer

We understand how important it is to know the status and whereabouts of your order, so we've put a tracking link in your shipment confirmation email. You can also track your order from your account:

Answer

The moment you submit your order, we start working to get it to you as quickly as possible and it cannot be changed. Need it done even faster? We can't edit the shipping speed of an existing order, but it may be possible to cancel your original order and apply the merchandise credit to a new order - with Express Delivery. To cancel your order, check out the Can I cancel my order? Can I cancel my order? FAQ. Once your order is successfully cancelled, a merchandise credit for the order amount is applied to your account. Then you can reorder using the merchandise credit and select a faster shipping speed, if available for your PIN code If you would rather we do this for you, give us a call and we'll do everything possible to get your order to you as quickly as possible.

Answer

You sure can - the next time you are ready to place an order. Don't worry, if you already placed an order with an error in the billing address, but received an order confirmation email, then the error did not affect the processing of your order. If any errors do happen to arise, we will contact you. We take your privacy very seriously. To ensure your billing information is secure, our billing system is completely automated. This means we are unable to change your billing information once an order has been submitted. However, you can update your information during the checkout process the next time you place an order. 1.From your Shopping Cart, click Checkout. 2.The Shipping Address page appears. Choose your Delivery Day. 3.Beneath your list of addresses, click on Change and it will take you to the next page where you can edit the details or add a new address. You can Delete the address too. 4.Once you click on Edit, the Billing Address edit page appears. Update your billing address in the fields provided. 5.Click Save to save your updated billing information and continue the checkout process. If you have any trouble with this, just give us a call and we'll walk you through it.

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022-6718 6718
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Info@uniformtailor.in
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